What information we collect from you

We receive and store any information you enter on our website or give us in any other way. This includes information that can identify you (“personal information”), such as:

a) Contact information: your first and last name, telephone number, email address, postal address, social networks

b) Labor data such as: occupation, documents that accredit you as an employee or beneficiary of any company or institution with which we have an Agreement for sales or transactions or any benefit.

c) Financial data such as: bank account number or bank card, account statements, financial statements, payments or transfer data and any other patrimonial and / or financial data essential for the fulfillment of the legal relationship between the parties.

We use information about you for the following general purposes

To provide the services or products provided by Tukmein. To follow up the process of the contracted services or products. To identify you as a member of our memberships. To send you quotes and information about our services or products. To send you notifications and notices about the services or products contracted. To answer questions, information requests or claims related to the services or products contracted. To follow up via social networks, phone or email about processes with Tukmein. To carry out billing, collection and debit recovery procedures, as well as any clarification related to your payment and / or the contracted services. In addition, we will use your personal information for the following purposes that are not necessary for the requested service, but that allow us and facilitate us to provide you with better service and offer you our products and services: to integrate a behavior about your consumption and preferences, to send you advertising regarding the services or products we offer, to provide advice on the purchase process, answer questions or clarifications regarding the products and / or services we offer through our channels available for customer service, to solicit information from you, including through surveys; to resolve disputes, or troubleshoot problems; for activities related to our business.

We may share your information:

To companies within our corporate family. To the extent that our corporate affiliates have access to your information, they will follow practices that are at least as restrictive as the practices described in this Privacy Statement.

With third-party vendors who provide services of functions on our behalf, including credit card processing, business analytics, customer service, marketing, distributions or surveys and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including as necessary to operate features of the site or to facilitate the delivery of online advertising tailored to your interests.

In response to subpoenas, court orders, or any legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.

We also may share aggregate or anonymous information with third parties, including advertisers and investors. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.

Cookies are small data text files and can be stored on your computer’s hard drive (if your web browser permits). This website can use cookies for the following purposes:

To help us recognize your browser as a previous visitor and save and remember any preferences that may have been set while your browser was visiting our site.

To help measure and research the effectiveness of website features and offerings, advertisements, and email communications (by determining which emails you open and act upon).

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether.

This site may also use beacons, which are tiny graphics with a unique identifier, similar in function to cookies, that are placed in the code of a web page. We may use beacons to monitor the traffic patterns of users from one page within our sites to another, to deliver or communicate with cookies, to understand whether you have come to our site from an online advertisement displayed on a third-party website, and to improve site performance. We also may allow our service providers to use web beacons to track the visitor traffic and actions on our site.

If we are processing your personal information on the basis of consent, you may withdraw that consent at any time by contacting us. Withdrawing your consent will not affect the lawfulness of any processing that occurred before you withdrew consent.

The personal information that we process may be transmitted or transferred to countries other than the country in which you reside. Those countries may have data protection laws that are different from the laws of United States.

We required that third-party services providers to whom data transfers are made have appropriate safeguards in place to protect your personal information, in compliance with applicable data protection law.

We may update this Privacy Statement in the future. We will notify you about material changes to this Privacy Statement by placing a notice on our website tukmein.com

If you have any questions about this Privacy Statement please contact us at info@tukmein.com